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Sunday, September 11, 2011

Ipod Music Popularity

Modern technology has brought us many conveyable entertainment devices over the last few decades. In the 1980s, we were introduced to the conveyable Am/Fm radios and conveyable cassette players. They were a hit for those who wanted to listen to music while walking, jogging, or doing other outdoor activities. In the 1990s, we were introduced to the conveyable Cd player, which fast replaced the cassette. Apple iPods became the conveyable music player to own in the 21st century.

Apple's iPods are so much more than music playback devices- they can also display visual files, like films. So, you can be on the move and watch films and listen to your tunes without being strapped to isolate machines, like a conveyable computer, or isolate conveyable music and film-playing devices. The machines available today will hold and play huge amounts of media content, audio and visual.

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To get started, you need to download and change audio and/or video files to your iPod. When finding for sources of Mp3 downloads and iPod movie downloads, you have some choices. Although there are some places online where you can gain iPod music downloads and iPod movie downloads for free, you need to be careful.

If you go to a website that shares files, you can get into trouble if you download illegal or copyrighted media files from there. You also need to worry about your computer's safety. It can be very risky exposing your computer to possible viruses, spyware, or adware. Your computer can also come to be open to malicious hackers and personal identity thieves.

Even if you you're on a budget, there are safe, trustworthy sites that have free music and video downloads. Sites dedicated to promoting new artists are often good sources of free, downloadable music and movies. More established artists sometimes have music or videos that you can download free of charge from their websites. Oftentimes they will only give you a small clip for free.

Alternatively, you can pay for each downloaded music or video file ala carte or subscribe to a media library. Purchasing your downloaded media is ordinarily the safest option and one that will allow you to select from your favorite artists and movies to get exactly what you want.

Ipod Music Popularity

Sunday, September 4, 2011

customer Service, A philosophy Not a division

Great buyer aid isn't rocket science. buyer aid isn't a department. It is a straightforward philosophy that should be practiced by everybody in an organization, regardless of their position and/or title, and it can be broken down into four basic parts. While volumes of books have been written about great service, these four points could be determined the beginning point - the basics. By comprehension these very straightforward concepts, you will be well on your way to creating more moments of magic for your customers.

1. Base sense - This means doing the obvious. It is a exiguous more than treating your customers like you would want to be treated. But, it is not much more. It is naturally treating your customers the way they want to be treated. Understand that what you would expect might be dissimilar than what your buyer might expect. For example, a bellman may work at a very costly hotel. He will probably never stay at a hotel like the one in which he works. He would never question the same level of aid and attentiveness that the hotel's guests demand, but he still understands what they want and desire, and he delivers it to them.

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2. Flexibility - Rules and policies are nothing more than guidelines. Don't let "company policy" stand in the way of making a buyer happy. Any way there is finally a point where you have to take a stand. In spite of what you may have heard, the buyer is not always right. But, they are always the customer. So, if they are wrong, let them be wrong with dignity. Do what you can, within reason, to see that your buyer is always happy. I am reminded of the Ceo of a major business that called all of his people together and told them, "Do anyone it takes to make the buyer happy." Well, they did, and roughly put the business into bankruptcy. Along with empowering people to be flexible goes training. If properly trained, the laborer can deliver what the buyer perceives as a "what-ever-it-takes" attitude, and the employees won't put the business out of business.

3. Solving Problems - There are two types of problems to solve - business and non-business. business problems comprise taking care of complaints and meeting a customer's needs. These customers are coming to you to whether satisfy a complaint or have you help them with a problem, and you need to be there to help them. Then there are non-business problems that have nothing to do with what you and your business do on a day-to-day basis. An example of a non-business qoute might be a someone who's car has a flat tire over the street from our place of business. They come to us for help. How do we react? Do we tell them there is a pay phone down the street, or do we help them by picking up the phone and calling for a tow truck? Solving non-business problems are a inherent way of generating good public relations. And, you never know, but this someone could turn out to be your next customer.

4. Rescue - This is probably one of the most leading points. I don't care how good you are. You can have a long-term satisfied buyer for years. As soon as something bad happens, you have to recover. It is that Rescue that will be that customer's final judgment on just how good you admittedly are. Remember, studies have proven it is much less costly to keep an existing a buyer than to get a new one. Do what you can not just to recover from a problem, but to give the buyer a renewed confidence to continue to do business with you again. Sometimes this means going beyond just fixing a problem. Sometimes you have to get the buyer back in the door. For example, a cafeteria that had a qoute with a guest's meal might not just remake the dinner, but also give a complimentary appetizer the next time the guest comes back. Not only did the cafeteria rule the complaint, but also gave an incentive for the guest to come back.

So there you have four basic components of a good buyer aid strategy. These straightforward yet grand tools are the key to success in buyer aid and will generate many Moments Of Magic!

Copyright ©2003 by Shep Hyken, Csp and Shepard Presentations, Llc

customer Service, A philosophy Not a division